Changelog
Every data update, correction, and methodology change is logged here and in each clinic's own change history. The rating updates whenever the underlying public data changes.
| Date | Subject | Change |
|---|---|---|
| 2026-09-07 | Methodology v1.4.0 | Narrowed the "Opaque or bait pricing" red flag to what its published definition describes. Until now the flag was applied automatically to every clinic that does not publish a price list — a harsher statement than the evidence supports, since the catalogue defines the flag as complaints about final bills materially exceeding quoted prices, or advertised prices that are not honoured. Not publishing prices is already scored: it costs the clinic points in the price transparency category, and it is not, on its own, evidence of bait pricing. The automatic rule is removed, so the flag and its 2-point penalty come off about 1,300 clinic pages across the index; no clinic gains a flag, and no weight, severity or other scoring rule changed. The flag can still be recorded against a clinic by hand with cited sources, and about 210 clinics carry such an entry today; we are reviewing those entries in a follow-up pass, because some of them were also written for nothing more than an unpublished price list. |
| 2026-09-03 | Methodology v1.3.1 | Clarified that the publication criteria refer to the clinic’s own channels: a service list, the names of the dentists and a price list count when the clinic itself publishes them (its website, its social profiles or its own Google Business profile) — registers, directories and review sites do not, and a time-limited promotional offer is not a price list. Added a third state for a dentist’s licence, "checked, not found in the public register": a dentist we searched for in the national register and did not find is now recorded as checked-but-unverified with the date of the check, instead of being shown either as "not checked yet" or as the "not published" red flag. Neither change alters any weight or penalty; the red-flag rule still fires only on a verified negative. Also corrected the wording of the penalty note under the ranking table, which rendered as "20−" in right-to-left dictionaries. |
| 2026-08-26 | D-Care Dental Clinic | Deepen 2026-08-26: dcaredentalclinic.com blocked automated fetch (403) today, so could not independently re-verify from the primary source beyond Google Maps. Rating/reviews newly recorded 3.8/5 (low volume). One older negative review flags a disputed root-canal/no-refund complaint - recorded under recurringComplaints. Added expatlifecambodia.com and thewellfrog.com (rating 4.6, 'Dental Implants/Clear Aligners/Periodontics' tags) as independent external sources; d-care had no previously-uncited sources to triage. Visibility scout: not present in top results for any of the 5 queries. |
| 2026-08-26 | Daisy Dental Care | Deepen 2026-08-26: the clinic previously had no website/phone on file; Google Maps today shows both - website daisydentalcarecambodia.com (did not resolve to automated WebFetch, DNS failure, but is listed live on the clinic's verified Maps business panel) and phone +855 69 939 355 - both added. Rating/reviews updated 4.8/34 -> 4.9/104. Added a second, distinct SmileJet page (the Phnom Penh destinations overview, separate URL from the already-cited clinic-specific page) as a second independent external source. Visibility scout: not present in top results for any of the 5 queries. |
| 2026-08-26 | European Dental Clinic (Eurodental Clinic) | Deepen 2026-08-26: own website (eurodentalcambodia.com) blocked automated fetch (403) today, so could not re-verify from the primary source. Google Maps today resolves 'EURODENTAL Cambodia' (phone confirmed unchanged +855 12 340 393) to '5C Street Abdul Carime, Street 21' - address updated to this live listing. NOTE: two other sources disagree on the address - the previously-stored value was '#9 Street 306, BKK1' and BOTH kh4414.contact.page (uncited s2, checked today) and the independent lordpenh.com expat guide instead show '#160A Preah Norodom Blvd'; left s2 unresolved rather than guess which of three addresses is most current given the phone number is the only fully-consistent anchor. Rating/reviews newly recorded (4.3/49) - previously null. Visibility scout: named explicitly (with Roomchang and UP Dental) in an independent expat guide (lordpenh.com) for the expats query; not present for the other 4 queries. |
| 2026-08-26 | IMI Dental Clinic | Deepen 2026-08-26: rating/reviews newly recorded 4.7/78 (previously null) on live Maps listing; Google's own current phone (+855 12 665 533) differs from the previously-stored +855 23 212 909 - left contacts.phone unchanged since the clinic's own homepage did not display a phone number today to independently confirm which is current. Added expatlifecambodia.com and thewellfrog.com as independent external sources. Pruned uncited s2 (well-reviewed.online): blocked as a disallowed domain / inaccessible to automated review today and superseded by fresher, reachable sources. Visibility scout: present for best-dentist, english-speaking, implants and emergency queries; not for expats. |
| 2026-08-26 | Jordan Petra Dental Clinic | Deepen 2026-08-26: jpdental.co's contact page did not render usable content for automated fetch today (JS-loading placeholder only), so could not re-verify from the primary source; Google Maps confirms the clinic is live at the same corner address with phone +855 16 954 111 (updated from the stored +855 23 954 111, which appears to be an older number). Rating/reviews updated 4.9/60 -> 4.9/122. Cited previously-uncited smilejet.app (s2) under onOtherPlatforms. Visibility scout: not present in top results for any of the 5 queries. |
| 2026-08-26 | Khuy Makara Dental Clinic | Deepen 2026-08-26: khuymakaradentalclinic.com did not resolve (DNS failure) via automated fetch today - could not independently re-verify from the primary source, flagging for a follow-up visit. Rating/reviews newly recorded 5.0/9 on live Maps listing. NOTE: Google Maps today shows the pin address as 'St 134', but kh54660.contact.page (previously uncited s2, reopened via browser today since it 403'd to the fetch tool) independently corroborates the original stored address (Kampuchea Krom Blvd 128) with matching business name and phone prefix - address left unchanged, trusting the two-source corroboration over the single Maps text label; cited s2 under addressAndMap. Added expatlifecambodia.com as a second independent external source. Visibility scout: not present in top results for any of the 5 queries. |
| 2026-08-26 | Kirisan Medical Dental Clinic | Deepen 2026-08-26: no website exists for this clinic (confirmed no 'Website' button on its live Google Maps listing, matching the stored '-'); found and recorded a specific street address (previously only 'BKK1 district') and a phone number (previously none). Rating/reviews updated 4.9/130 -> 4.9/137. Confirmed the previously-uncited Facebook page (s2) is a real, reachable page under the clinic's name and cited it under onFacebook, though its detailed content (follower count etc.) could not be extracted by automated tools today. Visibility scout: not present in top results for any of the 5 queries. |
| 2026-08-26 | Malis Dental Clinic | Deepen 2026-08-26: own website (malis-dental.com) is under construction / down again, so could not confirm current branch list from the primary source. Google Maps today resolves 'Malis Dental Clinic' to a single active listing at Exchange Square (Street 106), phone +855 89 899 015, rating 4.6 (96 reviews) - address/phone fields updated to this live listing. NOTE: this conflicts with the previously-stored Phnom Penh Tower address/phone (+855 12 513 222), which is still shown today by the directory cambodiayp.com (uncited source s2) - left s2 unresolved (neither cited nor pruned) since it may reflect a real second branch or simply a stale directory entry; flagging for a future visit to confirm via the clinic's own site once it is back online. Added expatlifecambodia.com and thewellfrog.com as independent external sources (Japanese-managed clinic, established standards) beyond Google Maps. Visibility scout: not present in top results for any of the 5 queries. |
| 2026-08-26 | Master Care Dental Clinic (MCDC) | Deepen 2026-08-26: the previously-stored website (mastercaredentalclinic.com) no longer resolves; found and verified the clinic's current live site is mcdc.com.kh, confirming address, and giving a new phone (+855 23 993 936, worklist had none), 4 named dentists, and services list. Rating/reviews newly recorded 4.7/70. One review (6 months old) raises a hidden-fees complaint - recorded under recurringComplaints (single instance, but concrete and recent). Sedation researched: site documents 'IV sedation' for nervous patients but not general anaesthesia/asleep - recorded false. Cited previously-uncited kh17041.contact.page (address) and added expatlifecambodia.com as an independent external source. Visibility scout: present only for the best-dentist query. |
| 2026-08-26 | Master Care Dental Clinic (MCDC) | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Offers IV sedation for nervous patients; not documented as general anaesthesia or patient asleep/unaware |
| 2026-08-26 | Master Care Dental Clinic (MCDC) | Link-rot cleanup 2026-08-26: pruning 1 dead source(s) confirmed unreachable in the fleet external-link sweep (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. s1 [https://www.mastercaredentalclinic.com/]: https://www.mastercaredentalclinic.com/ (attempt1: getaddrinfo ENOTFOUND www.mastercaredentalclinic.com; attempt2 (+30s): getaddrinfo ENOTFOUND www.mastercaredentalclinic.com, other->stable-dead on recheck) |
| 2026-08-26 | Moral Dental Clinic | Deepen 2026-08-26: confirmed live website and exact address match for the Tek Thla/Northbridge branch; added phone (+855 85 288 998, worklist had none). Google's Northbridge-branch rating/reviews (4.9/63) differ from the stored 5.0/194 figure (which per smilejet.app's snapshot today is still 5.0/194, likely reflecting a different Moral branch or an aggregate) - recorded today's Google Maps figure for the specific Northbridge/Tek Thla location matching the stored address, and cited the previously-uncited smilejet.app (s2) as corroborating onOtherPlatforms with a note on the discrepancy. Site lists 'Sedation Dentistry' with no detail on depth - recorded null in the sedation file (cannot confirm general anaesthesia vs conscious). Visibility scout: not present in top results for any of the 5 queries. |
| 2026-08-26 | Pachem Dental Clinic | Deepen 2026-08-26: rechecked live website (pachemdental.com), which shows current phone 017 300 300 / 070 300 800, matching Google Maps' Norodom-branch listing (+855 17 300 300) rather than the previously-stored +855 23 990 666 - phone updated. Rating/reviews updated 4.8/47 -> 4.9/457 per live Maps listing. Added dentist names (Dr. Tauseef Mohsin, Dr. Anand Marya, Dr. Noem Bunthouen, Dr. Keo Sovann) from the live site. Visibility scout: appears for implants and emergency queries (local pack), and in the image pack for the expats query. Attempted to reach uncited source s2 (cybo.com) but it presented an automated bot-check today and could not be verified either way; left unresolved rather than guess. Cited s3 (smilejet.app) under onOtherPlatforms. |
| 2026-08-26 | Pagna Dental Clinic | Deepen 2026-08-26: rechecked Toul Tumpoung branch on Google Maps (address/phone match exactly); rating/reviews updated 4.7/71 -> 4.8/166. Added WhatClinic (rating, ServiceScore, 2025 award, 3 additional named dentists: Dr. Khon Phanuch, Dr. Sreng Chhaytith, Dr. Chorn Chanvisith) and smilejet.app as independent external sources beyond the clinic's own site and the DCC registry already cited; both were previously uncited (s2, s3), now cited under onOtherPlatforms. NOTE: pin coordinates from the Maps share-link carry only 4-5 decimal precision (11.5355, 104.91406) rather than the usual 7; this is the precision Google's own link generator returned today and could not be improved without further disambiguation among 3 same-named branches. Visibility scout: present only for the implants query. |
| 2026-08-26 | Panhavuth Dental Clinic | Deepen 2026-08-26: panhavuthdentalclinic.com presented a TLS certificate mismatch to automated fetch today, so could not re-verify from the primary source. Google Maps confirms the exact stored phone number (+855 11 754 645) but shows the street as '89 St 141' rather than the stored 'Street 111' - left address unchanged given the phone match confirms it is the same business and the discrepancy could be a Maps geocoding quirk; flagged for a follow-up once the certificate issue clears. Rating/reviews updated 4.9/43 -> 4.9/140. Cited previously-uncited smilejet.app (s2) under onOtherPlatforms. Visibility scout: appeared only in the expats-query image pack. |
| 2026-08-26 | Panhavuth Dental Clinic | Link-rot cleanup 2026-08-26: pruning 1 dead source(s) confirmed unreachable in the fleet external-link sweep (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. s1 [https://www.panhavuthdentalclinic.com/kh/]: https://www.panhavuthdentalclinic.com/kh/ (Hostname/IP does not match certificate's altnames: Host: www.panhavuthdentalclinic.com. is not in the cert's altnames: DNS:*.web-hosting.com, DNS:web-hosting.com, rotten) |
| 2026-08-26 | Panhavuth Dental Clinic | Link-rot + needsReview re-check 2026-08-26 (round 2): s1 (https://www.panhavuthdentalclinic.com/kh/) was cited-dead in the fleet sweep (TLS certificate mismatch: cert only covers *.web-hosting.com, not this hostname) — the same www. URL is also the needsReview contacts.website entry. Re-fetched the same clinic at the bare (non-www) domain https://panhavuthdentalclinic.com/kh/ and at the bare root https://panhavuthdentalclinic.com/, both live with matching content (clinic operating since 1993, two branches Phnom Penh/Siem Reap, same services). Re-cited all 17 facts that depended on s1 to the working /kh/ URL, pruned the old www.-prefixed source, and updated contacts.website to the working bare-domain root. |
| 2026-08-26 | Pka Chhouk Dental Clinic | Deepen 2026-08-26: address/phone reconfirmed unchanged directly on Google Maps; no website confirmed absent (matches stored '-'). Rating/reviews updated 4.8/59 -> 4.9/117. A one-star review (a year ago) alleges a problematic root-canal, but the owner's public reply and the overall 4.9 average kept this out of recurringComplaints as an isolated case. Cited previously-uncited smilejet.app (s2) under onOtherPlatforms. Visibility scout: not present in top results for any of the 5 queries. |
| 2026-08-26 | Pka Chhouk Dental Clinic | Link-rot cleanup 2026-08-26: pruning 1 dead source(s) confirmed unreachable in the fleet external-link sweep (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. s1 [https://www.whatclinic.com/dentists/cambodia/phnom-penh/pka-chhouk-dental-clinic]: https://www.whatclinic.com/dentists/cambodia/phnom-penh/pka-chhouk-dental-clinic (attempt1: HTTP 403; attempt2 (+30s): HTTP 403, other->stable-dead on recheck) |
| 2026-08-26 | Real Teeth Dental Clinic (RTDC) | Deepen 2026-08-26: clinic operates multiple branches under near-identical names; matched the worklist's Toul Kok/Russey Keo address to the Google-listed 'Real Teeth Dental Clinic (TK)' entry (TK = Toul Kork), rating/reviews newly recorded 4.5/43. Its Google-listed phone (+855 12 485 891) differs from the worklist's stored +855 12 859 575; left contacts.phone unchanged since the live site lists several branch-specific numbers and none exactly matches either figure, and I could not confirm which applies to the Toul Kok location specifically. Cited previously-uncited s2 (WhatClinic, Pasteur branch) under onOtherPlatforms. Visibility scout: present for implants (own site) and emergency (a large, independently-verifiable Facebook page) queries. |
| 2026-08-26 | Roomchang Dental Hospital | Deepen 2026-08-26: rechecked website/contacts/Google reputation on live Maps listing (rating 4.3->4.8, reviews 70->843 vs 2026-07-14 smilejet-sourced figures; large but plausible for Cambodia's largest private dental hospital); added review-recency and 5-query visibility scout (present in all 5, including a named mention in an independent expat guide for the 'expats' query); added lordpenh.com and expatlifecambodia.com and thewellfrog.com as independent external sources naming the clinic with concrete facts (ISO 9001 cert since 2008, pricing bands, 5 branches); cited previously-uncited kh9189.contact.page (address) and smilejet.app (other-platform listing). |
| 2026-08-26 | Santepheap International Dental Clinic | Deepen 2026-08-26: rating/reviews updated 4.8/24 -> 4.6/158. Site's own listed numbers (089 989 568 / 010 892 356) differ from both the stored +855 12 989 563 and Maps' +855 99 989 282 - this clinic runs several branches (Olympia, Toul Svay Prey, Norodom, Prey Veng) with different lines, so contacts.phone left unchanged pending confirmation of which branch each number belongs to. Site lists 'Sedation Machine' under technology with no depth detail - recorded null in the sedation file. Cited previously-uncited s2 (PlacidWay) and s3 (smilejet.app) under onOtherPlatforms. Visibility scout: ranked #1 in the local pack for 'prominent dentist Phnom Penh' and appeared in the expats-query image pack. |
| 2026-08-25 | D-Care Dental Clinic | License verification 2026-08-25 against Dental Council of Cambodia (DCC) public dentist registry: doctor Nou Ratana not found under either name-part search (Ratana, Nou); recorded null due to transliteration ambiguity, not verified false. |
| 2026-08-25 | Malis Dental Clinic | License verification 2026-08-25 against Dental Council of Cambodia (DCC) public dentist registry: doctor Motomi Minemura not found under either name-part search (Minemura, Motomi); recorded null due to transliteration ambiguity, not verified false. |
| 2026-08-25 | Methodology v1.3.0 | Corrected how the two licensing red flags are applied ("Clinic operating licence not published" and "Dentists / their licences not listed"). Previously they were applied whenever licensing data was absent from our records, which treated unchecked data as a negative finding — contrary to the methodology's own rule that unverified data is a fact about our coverage, not about the clinic. Both flags now apply only where we have verified that the information is not published. Manual licensing flags that rested on unverified data were removed from the affected clinics. No other scoring rules changed; most scores rise because the incorrect penalty is removed. |
| 2026-08-25 | Pagna Dental Clinic | License verification 2026-08-25 against Dental Council of Cambodia (DCC) public dentist registry: doctor Song Pagna found, active dentist license DCC-000204-PDL, Phnom Penh practice province, DOB and phone consistent with the clinic's own site. |
| 2026-08-25 | Santepheap International Dental Clinic | License verification 2026-08-25 against Dental Council of Cambodia (DCC) public dentist registry: co-founder Pheav Sov found, active dentist license DCC-000906-PDL, Phnom Penh practice province; co-founder Kheam Kenzie not found under either name search (Kheam, Kenzie), recorded null due to name-form/transliteration ambiguity. |
| 2026-08-23 | Methodology v1.2.0 | Added an informational "Sedation & general anaesthesia" availability field to every clinic and a new "Sleep Dentistry (Sedation / GA)" list, for patients who cannot tolerate — or would rather not be awake for — treatment. This field is informational and does not change any transparency score. |
| 2026-07-08 | Methodology v1.1.0 | Added licensing transparency: clinics are now penalised when they do not publish their operating licence, or do not list their dentists together with their professional licence numbers. Each clinic page now shows a Licensing & Credentials section. |
| 2026-07-03 | Methodology v1.0.0 | Initial public methodology. |