Pagna Dental Clinic
According to our open methodology, this clinic scored 47.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #7 of 17 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#747.2/100
- Best for Expats#742.8/100
- Best for Dental Implants#838.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#734.6/100
- Best English-speaking Clinics#847.5/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/GA info found on pagnadental.com homepage or web search
Summary
Pagna Dental Clinic markets dental tourism services, offering over 60 treatments including implants, adult braces and cosmetic dentistry. Led by Dr. Song Pagna. English website; serves local and international patients.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- AI & Search Visibility: 2.5 of 6.5 verifiable points (missing: mentioned for: best dentist Phnom Penh; mentioned for: English speaking dentist Phnom Penh; mentioned for: emergency dentist Phnom Penh; mentioned for: Phnom Penh dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 (Toul Tumpoung branch) [pagna-dental-clinic-deepen] | 5/6 |
| ◐ | Google review volume as of 2026-08-26 (Toul Tumpoung branch) [pagna-dental-clinic-deepen] | 2/3 |
| ✓ | Review recency Most recent visible Google review ~3 months old as of 2026-08-26 [pagna-dental-clinic-deepen] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✗ | Active Facebook presence [pagna-dental-clinic-deepen] | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s2] [s3] [s1] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Phnom Penh", "English speaking dentist Phnom Penh", "dental implants Phnom Penh", "emergency dentist Phnom Penh", "Phnom Penh dental clinic for expats".
| ✗ | Mentioned for: best dentist Phnom Penh [pagna-dental-clinic-deepen-2] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Phnom Penh [pagna-dental-clinic-deepen-3] | 0/1 |
| ✓ | Mentioned for: dental implants Phnom Penh [pagna-dental-clinic-deepen-4] | 1/1 |
| ✗ | Mentioned for: emergency dentist Phnom Penh [pagna-dental-clinic-deepen-5] | 0/1 |
| ✗ | Mentioned for: Phnom Penh dental clinic for expats [pagna-dental-clinic-deepen-6] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Song Pagna [s1] [pagna-dental-clinic-doclic] | DDS, implants (All-on-4/6/8), veneers | DCC-000204-PDL |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://pagnadental.com/ |
|---|---|
| Phone | +855 15 977 293 |
| Google Maps | Map listing |
| Address | #175 St 163 corner St 476, Phnom Penh, Cambodia 12152 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://pagnadental.com/contact/ | website, address, phone | 2026-07-14 |
| s2 | https://www.whatclinic.com/dentists/cambodia/phnom-penh/pagna-denta… | WhatClinic shows 4.9-star rating from 55 reviews, 'Outstanding' 10/10 ServiceScore, 2025 Customer Service Award, and 4 named dentists as of 2026-08-26 | 2026-08-26 |
| s3 | https://smilejet.app/destinations/cambodia/phnom-penh | Pagna Dental Clinic listed with rating 4.7/71 as of 2026-08-26 | 2026-08-26 |
| pagna-dental-clinic-doclic | https://dcc.hpc-cambodia.com/dcc/index/memberInformation/ZGoyUVc0b0… | DCC member detail page: name (Khmer សុង ប៉ាញ៉ា / Latin 'Song Pagna'), DOB 28/11/1987, gender male, license no. DCC-000204-PDL, registration no. DCC-000204, working province Phnom Penh, approval date 31/1/2019 — matches Pagna Dental Clinic's Dr. Song Pagna (name, Phnom Penh location, phone last 6 digits 977293 match clinic contact). | 2026-08-25 |
| pagna-dental-clinic-deepen | https://www.google.com/maps/place/PAGNA+DENTAL+CLINIC+%28%E1%9E%96%… | No Facebook link listed on Google Maps business panel as of 2026-08-26 (website field only shows pagnadental.com) | 2026-08-26 |
| pagna-dental-clinic-deepen-2 | search:best dentist Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| pagna-dental-clinic-deepen-3 | search:english speaking dentist Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| pagna-dental-clinic-deepen-4 | search:dental implants Phnom Penh | AI/search visibility scout 2026-08-26: local pack + own dedicated /dental-implants page indexed in organic results for 'dental implants Phnom Penh' | 2026-08-26 |
| pagna-dental-clinic-deepen-5 | search:emergency dentist Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| pagna-dental-clinic-deepen-6 | search:dentist for expats Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | Deepen 2026-08-26: rechecked Toul Tumpoung branch on Google Maps (address/phone match exactly); rating/reviews updated 4.7/71 -> 4.8/166. Added WhatClinic (rating, ServiceScore, 2025 award, 3 additional named dentists: Dr. Khon Phanuch, Dr. Sreng Chhaytith, Dr. Chorn Chanvisith) and smilejet.app as independent external sources beyond the clinic's own site and the DCC registry already cited; both were previously uncited (s2, s3), now cited under onOtherPlatforms. NOTE: pin coordinates from the Maps share-link carry only 4-5 decimal precision (11.5355, 104.91406) rather than the usual 7; this is the precision Google's own link generator returned today and could not be improved without further disambiguation among 3 same-named branches. Visibility scout: present only for the implants query. |
| 2026-08-25 | License verification 2026-08-25 against Dental Council of Cambodia (DCC) public dentist registry: doctor Song Pagna found, active dentist license DCC-000204-PDL, Phnom Penh practice province, DOB and phone consistent with the clinic's own site. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.