D-Care Dental Clinic
According to our open methodology, this clinic scored 16.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #17 of 17 ranked clinics · Last checked: 26 August 2026
16.9/100
Positions by Rating Profile
- Overall Transparency & Trust#1716.9/100
- Best for Expats#1719.5/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1712.9/100
- Best English-speaking Clinics#1523/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Website blocked automated fetch today; no sedation info found via web search
Summary
D-Care Dental Clinic is a dental clinic at No. 2A9-2A10, Street 118 in Khan Doun Penh; its former English-language website named director Dr. Nou Ratana. That website's domain now redirects to unrelated content, so the clinic has no website of its own; its Google listing shows the storefront, the same phone number and daily opening hours of 8:00-17:00.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Information Transparency: 6 of 20 verifiable points (missing: has a working website; dentist names listed; dentist specializations listed; service list published; english website version)
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Reputation & Reviews: 7 of 18 verifiable points (missing: review recency; tripAdvisor presence)
- AI & Search Visibility: 0 of 8 verifiable points (missing: mentioned for: best dentist Phnom Penh; mentioned for: English speaking dentist Phnom Penh; mentioned for: dental implants Phnom Penh; mentioned for: emergency dentist Phnom Penh; mentioned for: Phnom Penh dental clinic for expats; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
6 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website Corrected: the clinic's former website domain now redirects to an unrelated gambling site [d-care-dental-clinic-deepen-10] | 0/4 |
| ✗ | Dentist names listed No dentist is named anywhere on the clinic's Facebook page [d-care-dental-clinic-deepen-12] | 0/3 |
| ✗ | Dentist specializations listed No dentist or specialization is named anywhere on the page [d-care-dental-clinic-deepen-17] | 0/2 |
| ✓ | Real clinic photos Owner-uploaded Google listing photo (2021-02-25) shows the clinic's storefront with its sign at No. 2A9-2A10, St. 118 [d-care-dental-clinic-deepen-8] | 2/2 |
| ✗ | Service list published No organized list of services; only unlabeled close-up photos of dental lab work [d-care-dental-clinic-deepen-20] | 0/3 |
| ✓ | Clear contact details Phone +855 12 887 601 on the Google listing, the same number as the clinic's former website [d-care-dental-clinic-deepen-8] | 2/2 |
| ✗ | English website version Corrected: the clinic's website no longer works, so there is no English website version [d-care-dental-clinic-deepen-8] | 0/2 |
| ✓ | Address and map published Street address and map pin on the clinic's Google listing [d-care-dental-clinic-deepen-8] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No prices published: the clinic's website domain was lost, and its Facebook page (About section and posts) gives none. [d-care-dental-clinic-deepen-22] | 0/3 |
| ✗ | Cleaning price listed No prices published: the clinic's website domain was lost, and its Facebook page (About section and posts) gives none. [d-care-dental-clinic-deepen-22] | 0/2 |
| ✗ | Filling price listed No prices published: the clinic's website domain was lost, and its Facebook page (About section and posts) gives none. [d-care-dental-clinic-deepen-22] | 0/2 |
| ✗ | Crown price listed No prices published: the clinic's website domain was lost, and its Facebook page (About section and posts) gives none. [d-care-dental-clinic-deepen-22] | 0/2 |
| ✗ | Implant price listed No prices published: the clinic's website domain was lost, and its Facebook page (About section and posts) gives none. [d-care-dental-clinic-deepen-22] | 0/2 |
| ✗ | Consultation price listed No prices published: the clinic's website domain was lost, and its Facebook page (About section and posts) gives none. [d-care-dental-clinic-deepen-22] | 0/2 |
| ✗ | X-ray / imaging price listed No prices published: the clinic's website domain was lost, and its Facebook page (About section and posts) gives none. [d-care-dental-clinic-deepen-22] | 0/2 |
Reputation & Reviews
7 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [d-care-dental-clinic-deepen] | 1/6 |
| ◐ | Google review volume as of 2026-08-26 [d-care-dental-clinic-deepen] | 0.5/3 |
| ✗ | Review recency as of 2026-09-25 [d-care-dental-clinic-deepen-16] | 0/3 |
| ? | Clinic responds to reviews 5 reviews were read (0 from the last 24 months) and none has an owner reply, but fewer than 10 reviews from the last 24 months could be read, too few to record that the owner does not reply. [d-care-dental-clinic-deepen-23] | 0/2 |
| ✓ | No recurring complaints Corrected: one negative review of five is not a recurring complaint pattern [d-care-dental-clinic-deepen-8] | 2/2 |
| ✓ | No suspicious review patterns [d-care-dental-clinic-deepen-18] | 2/2 |
| ✓ | Active Facebook presence Facebook page "D-Care Dental Clinic" (3,630 followers) with posts up to 2026-03-26, the clinic's own page (its contact link); its About section gives the clinic's St. 118 address and phone. [d-care-dental-clinic-presence] | 1/1 |
| ✗ | TripAdvisor presence [d-care-dental-clinic-deepen-9] [d-care-dental-clinic-deepen-19] | 0/0.5 |
| ✓ | Other review platforms Has a WhatClinic profile naming its director, Dr Nou Ratana, with his biography, the clinic's treatments and hours; the profile gives an address on Street 23 rather than the clinic's Street 118. [d-care-dental-clinic-deepen-2] | 0.5/0.5 |
Medical Infrastructure
0 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ? | Implantology | 0/2 |
| ? | Orthodontics | 0/2 |
| ? | Oral surgery | 0/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients Corrected: not assessable — the clinic's former website, the only source, is no longer online | 0/2 |
Communication & Service
4 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Only a Call button and Messenger are offered; contact info lists no WhatsApp number [d-care-dental-clinic-deepen-11] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The clinic's entire Facebook page, its only channel, is written in English [d-care-dental-clinic-deepen-21] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours [d-care-dental-clinic-deepen-13] | 1.5/1.5 |
AI & Search Visibility
0 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Phnom Penh", "English speaking dentist Phnom Penh", "dental implants Phnom Penh", "emergency dentist Phnom Penh", "Phnom Penh dental clinic for expats".
| ✗ | Mentioned for: best dentist Phnom Penh [d-care-dental-clinic-deepen-3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Phnom Penh [d-care-dental-clinic-deepen-4] | 0/1 |
| ✗ | Mentioned for: dental implants Phnom Penh [d-care-dental-clinic-deepen-5] | 0/1 |
| ✗ | Mentioned for: emergency dentist Phnom Penh [d-care-dental-clinic-deepen-6] | 0/1 |
| ✗ | Mentioned for: Phnom Penh dental clinic for expats [d-care-dental-clinic-deepen-7] | 0/1 |
| ✗ | Structured data on website No live website on the clinic's own domain [d-care-dental-clinic-deepen-14] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages No live website on the clinic's own domain [d-care-dental-clinic-deepen-15] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Nou Ratana [s1] | Director | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Reputation & Reviews: Clinic responds to reviews
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Implantology
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +855 12 887 601 |
|---|---|
| https://www.facebook.com/dcaredental/ | |
| Google Maps | Map listing |
| Address | No. 2A9-2A10, St. 118, Sangkat Phsar Thmey 1, Khan Doun Penh, Phnom Penh, Cambodia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | http://web.archive.org/web/20250309082937/https://www.dcaredentalcl… | Archived copy dated 2025-03-09 of the clinic's former website (the domain now redirects to unrelated content): English-language site with address No.2A9-2A10 St.118, phone 012 887 601, director Dr. Nou Ratana, appointment form and Facebook link; services menu lists oral surgery, bone grafts, tooth extraction and wisdom-tooth removal, orthodontics (Invisalign, clear and metal braces) and dental implants (immediate and conventional) | 2026-09-25 |
| d-care-dental-clinic-deepen | https://www.google.com/maps/place/Dcare+Dental+Clinic/@11.5712358,1… | A Google review (Jeff Lee, Local Guide) alleges an incomplete root-canal (8 months, unresolved) and a no-refund policy, as of 2026-08-26 | 2026-08-26 |
| d-care-dental-clinic-deepen-3 | search:best dentist Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| d-care-dental-clinic-deepen-4 | search:english speaking dentist Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| d-care-dental-clinic-deepen-5 | search:dental implants Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| d-care-dental-clinic-deepen-6 | search:emergency dentist Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| d-care-dental-clinic-deepen-7 | search:dentist for expats Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| d-care-dental-clinic-deepen-8 | https://www.google.com/maps?cid=13632074317623386829&hl=en | All 5 reviews read on 2026-09-25 (histogram 1-star 1 / 2-star 0 / 3-star 1 / 4-star 0 / 5-star 3): the only low review is Jeff Lee (2021-11-10) on an unfinished root canal and a no-refund policy; no complaint repeats. The listing gives the address House 2A9, 2A10 Street 118, Sangkat Phsar Thmey 1 with its map pin, phone +855 12 887 601, daily hours 8 AM-5 PM and an owner-uploaded storefront photo (2021-02-25); it lists no services, prices or staff names, and its website link points to the former domain, which now redirects to an unrelated site. | 2026-09-25 |
| d-care-dental-clinic-deepen-9 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dcare%20… | TripAdvisor search for "Dcare Dental" on 2026-09-25 returned 12 results (a D-Care clinic in Turkey, dental museums in the US, hotels); none is this clinic | 2026-09-25 |
| d-care-dental-clinic-deepen-10 | https://www.google.com/maps?cid=13632074317623386829&hl=en | The website domain on the clinic's Google Business Profile now redirects to an unrelated Indonesian gambling site (checked with and without "www" on 2026-09-25); no clinic content remains on the domain | 2026-09-25 |
| d-care-dental-clinic-deepen-13 | https://www.google.com/maps?cid=13632074317623386829&hl=en | Google Business Profile hours list every day including "Sunday: 8 AM-5 PM" | 2026-09-25 |
| d-care-dental-clinic-deepen-14 | https://www.google.com/maps?cid=13632074317623386829&hl=en | The clinic's recorded domain no longer hosts its site, so there is no structured data on any channel it controls | 2026-09-25 |
| d-care-dental-clinic-deepen-15 | https://www.google.com/maps?cid=13632074317623386829&hl=en | Same reasoning as hasStructuredData | 2026-09-25 |
| d-care-dental-clinic-deepen-16 | https://www.google.com/maps?cid=13632074317623386829&hl=en | Newest of 5 reviews dated 2024-08-11 | 2026-09-25 |
| d-care-dental-clinic-deepen-18 | https://www.google.com/maps?cid=13632074317623386829&hl=en | The 5 reviews are dated 2017, 2019, 2021 and twice in 2024 (no cluster); reviewers include accounts with dozens to hundreds of reviews | 2026-09-25 |
| d-care-dental-clinic-deepen-19 | https://www.google.com/maps?cid=13632074317623386829&hl=en | The clinic's Google Business Profile links no TripAdvisor page, and its former website domain no longer belongs to the clinic | 2026-09-25 |
| d-care-dental-clinic-deepen-11 | https://www.facebook.com/dcaredental/directory_contact_info/ | The page header offers only "Call" and "Message" buttons, no WhatsApp button; the contact information section lists a phone number, an email (ratananou68@gmail.com) and Messenger, no WhatsApp | 2026-09-30 |
| d-care-dental-clinic-deepen-12 | https://www.facebook.com/dcaredental/ | The about section, contact information and the photos read (dental lab work close-ups, no staff portraits) name no dentist | 2026-09-30 |
| d-care-dental-clinic-deepen-17 | https://www.facebook.com/dcaredental/ | The about section, contact information and the photos read name no dentist and describe no specialisation; the bio only says "A professional high-tech dental clinic in Phnom Penh, Cambodia" | 2026-09-30 |
| d-care-dental-clinic-deepen-20 | https://www.facebook.com/dcaredental/ | The bio is a single general sentence ("A professional high-tech dental clinic in Phnom Penh, Cambodia"); the photos read are unlabelled close-ups of dentures, crowns and braces with no list or names of services | 2026-09-30 |
| d-care-dental-clinic-deepen-21 | https://www.facebook.com/dcaredental/ | The page's bio ("A professional high-tech dental clinic in Phnom Penh, Cambodia") and all its visible text are in English | 2026-09-30 |
| d-care-dental-clinic-deepen-22 | https://www.facebook.com/dcaredental/ | Facebook page "D-Care Dental Clinic" (St. 118, Phsar Thmey 1, Phnom Penh; phone +855 12 887 601), read on 2026-09-30: the About section gives no prices; the only post of the past 12 months (2026-03-26) is a status update whose shared content is no longer available, and the 19 earlier posts back to 2025-04-03 give no price either; the page has no services tab | 2026-09-30 |
| d-care-dental-clinic-presence | https://www.facebook.com/dcaredental/ | Facebook page "D-Care Dental Clinic" (3,630 followers, Dental clinic), read 2026-10-02; newest post 2026-03-26; 70% recommend (14 reviews); address No.2A9-2A10, St.118, Sangkat Phsar Thmey 1, Khan Daun Penh, Phnom Penh; phone +855 12 887 601; website dcaredental.com | 2026-10-02 |
| d-care-dental-clinic-deepen-2 | https://www.whatclinic.com/dentists/cambodia/phnom-penh/dcare-denta… | WhatClinic, read 2026-10-02: clinic profile "D-Care Dental Clinic" with the biography of Dr Nou Ratana ("Director of D-Care Dental Clinic", the clinic's dentist), its treatment list and opening hours; address 26, St.23, Sangkat Chey Chom Neas, Khan Daun Penh, not the clinic's current St. 118 premises; no patient reviews yet | 2026-10-02 |
| d-care-dental-clinic-deepen-23 | https://www.google.com/maps?cid=13632074317623386829&hl=en | Google listing "Dcare Dental Clinic" (Dental clinic), read 2026-10-05 in two review orders (the five lowest-rated and the five newest): rated 3.8 from 5 reviews (1★ 1 / 2★ 0 / 3★ 1 / 4★ 0 / 5★ 3); 5 distinct reviews read, dated 2017-10-27 to 2024-08-11, 0 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Other review platforms checked on 2026-10-02: WhatClinic profile naming the clinic's director. |
| 2026-10-02 | Facebook presence re-checked on 2026-10-02: live Facebook page confirmed. |
| 2026-10-01 | Reviews on other platforms re-checked: the only WhatClinic profile under this name gives a different address, and there is none on Dental Departures or Bookimed, so this is now marked unknown. |
| 2026-09-30 | Read the clinic's Facebook page in full for the past 12 months (About section and posts back to April 2025): no prices are published, so the price criteria are recorded as not published. |
| 2026-09-30 | Read the clinic's Facebook page, its only channel since its former website domain was lost: about section, contact information and photos. Recorded: the page is written in English; it names no dentist, states no specialisation and publishes no organised service list; contact is by phone and Messenger, with no WhatsApp. |
| 2026-09-29 | Corrected 2026-09-29: active Facebook presence, implantology, orthodontics and oral surgery now unverified: the only evidence was an archived copy of the clinic's website from 2025-03-09, more than a year old; clinic responds to reviews now unverified: with 5 Google reviews a missing owner reply shows nothing yet; dentist names listed, dentist specializations listed, service list published, published prices and the cleaning, filling, crown, implant, consultation and X-ray prices now unverified: the clinic has no website and its social page was not checked for this. |
| 2026-09-25 | Corrected: work with foreign patients and English-speaking staff are now recorded as unknown rather than absent. They were stated only on the clinic's former website; a website that no longer works is not evidence that the clinic lacks either. Recorded: implant, orthodontic and surgical treatment, listed in the services menu of the archived copy of that website (2025-03-09). |
| 2026-09-25 | Corrected: entries that described the clinic's former website (English version, service list, dentist names and specialisations, stated work with foreign patients and English-speaking staff) are now recorded as not published, because that website no longer works. The address, map, phone and a storefront photo are now taken from the clinic's Google listing. |
| 2026-09-25 | Re-read on 2026-09-25: attempted to open the clinic's recorded website and read its Google listing. Corrected: the recorded website domain now redirects to an unrelated gambling site and is no longer the clinic's site, so the clinic is recorded as not having a live website and the address is removed from its contact details; all price fields fall back to the Google listing, which carries no prices. Corrected: a single negative review (one of five) is not a recurring complaint pattern. Recorded: Sunday hours published on the Google listing; no structured data or dedicated pages exist on a channel the clinic controls. Google listing: 3.8 from 5 reviews, newest 2024-08-11, no owner replies, no signs of manipulated reviews. Not found: a TripAdvisor profile. The clinic's Facebook page was not reviewed and may hold more current information. |
| 2026-08-26 | Deepen 2026-08-26: dcaredentalclinic.com blocked automated fetch (403) today, so could not independently re-verify from the primary source beyond Google Maps. Rating/reviews newly recorded 3.8/5 (low volume). One older negative review flags a disputed root-canal/no-refund complaint - recorded under recurringComplaints. Added expatlifecambodia.com and thewellfrog.com (rating 4.6, 'Dental Implants/Clear Aligners/Periodontics' tags) as independent external sources; d-care had no previously-uncited sources to triage. Visibility scout: not present in top results for any of the 5 queries. |
| 2026-08-25 | License verification 2026-08-25 against Dental Council of Cambodia (DCC) public dentist registry: doctor Nou Ratana not found under either name-part search (Ratana, Nou); recorded null due to transliteration ambiguity, not verified false. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.