Santepheap International Dental Clinic
According to our open methodology, this clinic scored 59.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 17 ranked clinics · Last checked: 26 August 2026
59.4/100
Positions by Rating Profile
- Overall Transparency & Trust#959.4/100
- Best for Expats#1156/100
- Best for Dental Implants#955/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1140.7/100
- Best English-speaking Clinics#1159.7/100
- Best for Families / Children#962.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified 'Sedation Machine' listed under technology on santepheapdental.com with no detail on depth - insufficient to determine
Summary
Santepheap International Dental Clinic is an ISO 9001:2015-certified dental group founded in 2007, with four branches and around 65 staff. Offers cosmetic, restorative, implant, orthodontic and pediatric dentistry. Open daily.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3.5 of 8 verifiable points (missing: mentioned for: English speaking dentist Phnom Penh; mentioned for: dental implants Phnom Penh; mentioned for: emergency dentist Phnom Penh; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [santepheap-international-dental-clinic-deepen-7] | 0/3 |
| ✗ | Cleaning price listed [santepheap-international-dental-clinic-deepen-13] | 0/2 |
| ✗ | Filling price listed [santepheap-international-dental-clinic-deepen-14] | 0/2 |
| ✗ | Crown price listed [santepheap-international-dental-clinic-deepen-15] | 0/2 |
| ✗ | Implant price listed [santepheap-international-dental-clinic-deepen-8] | 0/2 |
| ✗ | Consultation price listed [santepheap-international-dental-clinic-deepen-16] | 0/2 |
| ✗ | X-ray / imaging price listed [santepheap-international-dental-clinic-deepen-17] | 0/2 |
Reputation & Reviews
13.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [santepheap-international-dental-clinic-deepen] | 5/6 |
| ◐ | Google review volume as of 2026-08-26 [santepheap-international-dental-clinic-deepen] | 2/3 |
| ✓ | Review recency as of 2026-09-25 [santepheap-international-dental-clinic-deepen-20] | 3/3 |
| ✗ | Clinic responds to reviews None of the 14 reviews read, 11 of them dated within the last 24 months (newest 2026-09-23), carries an owner reply, and the reply block of the listing was readable. [santepheap-international-dental-clinic-deepen-23] | 0/2 |
| ✗ | No recurring complaints 2 independent reviews report the clinic's booking system not being honored [santepheap-international-dental-clinic-deepen-11] | 0/2 |
| ✓ | No suspicious review patterns [santepheap-international-dental-clinic-deepen-21] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence [santepheap-international-dental-clinic-deepen-12] [santepheap-international-dental-clinic-deepen-22] | 0/0.5 |
| ✓ | Other review platforms Has clinic profiles on PlacidWay (5 reviews, 5/5) and WhatClinic (3 verified reviews, 4.8). [s2] [santepheap-international-dental-clinic-platforms] | 0.5/0.5 |
Medical Infrastructure
11.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [santepheap-international-dental-clinic-deepen-9] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [santepheap-international-dental-clinic-deepen-10] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available [santepheap-international-dental-clinic-deepen-18] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible Contact form is name/phone/email only [santepheap-international-dental-clinic-deepen-19] | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
3.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Phnom Penh", "English speaking dentist Phnom Penh", "dental implants Phnom Penh", "emergency dentist Phnom Penh", "Phnom Penh dental clinic for expats".
| ✓ | Mentioned for: best dentist Phnom Penh [santepheap-international-dental-clinic-deepen-2] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Phnom Penh [santepheap-international-dental-clinic-deepen-3] | 0/1 |
| ✗ | Mentioned for: dental implants Phnom Penh [santepheap-international-dental-clinic-deepen-4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Phnom Penh [santepheap-international-dental-clinic-deepen-5] | 0/1 |
| ✓ | Mentioned for: Phnom Penh dental clinic for expats [santepheap-international-dental-clinic-deepen-6] | 1/1 |
| ✗ | Structured data on website [s1] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Pheav Sov [s1] [santepheap-international-dental-clinic-doclic] | Co-founder | DCC-000906-PDL |
| Kheam Kenzie [s1] | Co-founder | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://santepheapdental.com/ |
|---|---|
| Phone | +855 12 989 563 |
| https://www.facebook.com/santepheapdentalclinic/ | |
| Google Maps | Map listing |
| Address | #1, St. 360 (near Chipmong Noro Mall), Sangkat Boeung Keng Kang 1, Khan Chamkarmon, Phnom Penh, Cambodia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://santepheapdental.com/ | JSON-LD on every checked page is only WebPage, ImageObject, BreadcrumbList and WebSite (Yoast SEO defaults) — no business entity | 2026-09-25 |
| s2 | https://www.placidway.com/profile/324636/Santepheap-International-D… | PlacidWay clinic profile "Santepheap International Dental Clinic", #1 St. 360, Sangkat Boeung Keng Kang 1, Khan Chamkarmon, Phnom Penh: 5 patient reviews, rating 5/5, with a "Write a Review" form (checked 2026-10-01) | 2026-10-01 |
| santepheap-international-dental-clinic-doclic | https://dcc.hpc-cambodia.com/dcc/index/memberInformation/Rms5ZHdWN3… | DCC member detail page: name (Khmer / Latin 'PHEAV SOV'), gender male, license no. DCC-000906-PDL, registration no. DCC-000906, working province Phnom Penh, license status Active — name matches Santepheap co-founder Pheav Sov. | 2026-08-25 |
| santepheap-international-dental-clinic-deepen | https://www.google.com/maps/place/Santepheap+International+Dental+C… | Google rating 4.6 (158 reviews) as of 2026-08-26 | 2026-08-26 |
| santepheap-international-dental-clinic-deepen-2 | search:best dentist Phnom Penh | AI/search visibility scout 2026-08-26: appears in the Google local Places pack for the query (ranked ~5th, 4.6, 158 reviews per adversarial re-run same day; an earlier capture misread the pack position). | 2026-08-26 |
| santepheap-international-dental-clinic-deepen-3 | search:english speaking dentist Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| santepheap-international-dental-clinic-deepen-4 | search:dental implants Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| santepheap-international-dental-clinic-deepen-5 | search:emergency dentist Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| santepheap-international-dental-clinic-deepen-6 | search:dentist for expats Phnom Penh | AI/search visibility scout 2026-08-26: appeared in Google image-pack results for 'dentist for expats Phnom Penh'; not in the local pack/organic list | 2026-08-26 |
| santepheap-international-dental-clinic-deepen-7 | https://santepheapdental.com/promotions/ | All 22 pages in the site's page sitemap checked (home, about, team, every service page, X-ray, technology, sedation, whitening, promotions): no dollar figures; the "Dental Price" menu item links nowhere and the Promotions page has no price content | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-8 | https://santepheapdental.com/implantology/ | Implantology page describes the procedure with no price figure | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-9 | https://santepheapdental.com/x-ray/ | "General dentistry is dental services covering dental checkup, x-ray, and consultation" | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-10 | https://santepheapdental.com/oral-surgery/ | Dedicated Oral Surgery page | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-11 | https://www.google.com/maps?cid=6880105934330492061&hl=en | A 2026-09-23 review: pre-booked an extraction, arrived on time, "it seemed that she didn't even have me in the system"; a 2026-09-06 review: booked a specific senior doctor a day ahead, arrived on time, "was told that Doctor is already treating other patient that don't make the appointment" | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-12 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Santephe… | TripAdvisor search for "Santepheap Dental" on 2026-09-25 returned 12 results (dental museums in the US, Santepheap guesthouses and hotels elsewhere in Cambodia); none is this clinic | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-13 | https://santepheapdental.com/promotions/ | Same pages checked, no cleaning price found | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-14 | https://santepheapdental.com/promotions/ | Same pages checked, no filling price found | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-15 | https://santepheapdental.com/promotions/ | Same pages checked, no crown price found | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-16 | https://santepheapdental.com/promotions/ | Same pages checked, no consultation price found | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-17 | https://santepheapdental.com/x-ray/ | X-ray page describes the service with no price figure | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-18 | https://santepheapdental.com/ | No wa.me or api.whatsapp link found in the raw HTML of the 7 pages checked | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-19 | https://santepheapdental.com/ | Homepage and about-page contact forms have only contact_name, mf-tel and contact_email fields — no service or date selection | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-20 | https://www.google.com/maps?cid=6880105934330492061&hl=en | Newest review dated 2026-09-23 | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-21 | https://www.google.com/maps?cid=6880105934330492061&hl=en | Histogram 80% 5-star (not 100%); reviewed dates span 2023-2026; mixed account histories from 1 to 65 reviews | 2026-09-25 |
| santepheap-international-dental-clinic-deepen-22 | https://santepheapdental.com/ | No tripadvisor.com link on any of the 22 pages of the clinic site checked on 2026-09-25 | 2026-09-25 |
| santepheap-international-dental-clinic-platforms | https://www.whatclinic.com/dentists/cambodia/phnom-penh/santepheap-… | WhatClinic clinic profile "Santepheap International Dental Clinic", #1 St. 360, Sangkat Boeung Keng Kang 1, Phnom Penh: 3 verified patient reviews, 4.8; ServiceScore "Very Good" from 63 interactions (checked 2026-10-01) | 2026-10-01 |
| santepheap-international-dental-clinic-deepen-23 | https://www.google.com/maps?cid=6880105934330492061&hl=en | Google listing "Santepheap International Dental Clinic" (Dental clinic), read 2026-10-05 in 3 review pages (the five lowest-rated, the five newest and 1 further sets of five by relevance, rating or interface language): rated 4.6 from 164 reviews (1★ 9 / 2★ 3 / 3★ 3 / 4★ 18 / 5★ 131); 14 distinct reviews read, dated 2023-08-24 to 2026-09-23, 0 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no owner replies found. |
| 2026-09-25 | Re-read on 2026-09-25: every page in the clinic's page sitemap (home, about, team, service, X-ray, technology, sedation, whitening and promotions pages), and its Google listing. Recorded: a dedicated X-ray service page; oral surgery offered; no WhatsApp link; a general contact form with no booking feature; no business-entity structured data on the site; no prices published anywhere, including on the site's promotions page. Google listing: newest review 2026-09-23; two independent, detailed reviews describe the clinic's booking system not honoring a pre-made appointment; no signs of manipulated reviews. Not found: a TripAdvisor profile. Still unverified: CBCT (the site's technology page has no content yet) and whether the listing responds to reviews (no replies seen on a 10-review sample out of 164 total). |
| 2026-08-26 | Deepen 2026-08-26: rating/reviews updated 4.8/24 -> 4.6/158. Site's own listed numbers (089 989 568 / 010 892 356) differ from both the stored +855 12 989 563 and Maps' +855 99 989 282 - this clinic runs several branches (Olympia, Toul Svay Prey, Norodom, Prey Veng) with different lines, so contacts.phone left unchanged pending confirmation of which branch each number belongs to. Site lists 'Sedation Machine' under technology with no depth detail - recorded null in the sedation file. Cited previously-uncited s2 (PlacidWay) and s3 (smilejet.app) under onOtherPlatforms. Visibility scout: ranked #1 in the local pack for 'prominent dentist Phnom Penh' and appeared in the expats-query image pack. |
| 2026-08-25 | License verification 2026-08-25 against Dental Council of Cambodia (DCC) public dentist registry: co-founder Pheav Sov found, active dentist license DCC-000906-PDL, Phnom Penh practice province; co-founder Kheam Kenzie not found under either name search (Kheam, Kenzie), recorded null due to name-form/transliteration ambiguity. |
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