Roomchang Dental Hospital
According to our open methodology, this clinic scored 93.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #1 of 17 ranked clinics · Last checked: 26 August 2026
93.3/100
Positions by Rating Profile
- Overall Transparency & Trust#193.3/100
- Best for Expats#191.8/100
- Best for Dental Implants#194/100
- Best for Emergency Dental Care#192.8/100
- Best Price Transparency#195.6/100
- Best English-speaking Clinics#191/100
- Best for Families / Children#192.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No general anaesthesia/sleep dentistry claims found on roomchang.com homepage or web search
Summary
Established in 1996, Roomchang is one of the largest private dental hospitals in Cambodia, ISO 9001:2015 accredited, with multiple branches in Phnom Penh. Offers implants, orthodontics, aesthetic, digital and pediatric dentistry, and markets to local and international patients.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 15 of 15 points.
- Reputation & Reviews: 17.5 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- Communication & Service: 8.5 of 10 points.
- AI & Search Visibility: 8 of 10 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed 37 named dentists listed with specializations [roomchang-dental-hospital-deepen-7] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [s2] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Full itemised USD price list, 100+ treatments [roomchang-dental-hospital-deepen-8] | 3/3 |
| ✓ | Cleaning price listed Cleaning & polishing $25-50 by grade/dentist [roomchang-dental-hospital-deepen-13] | 2/2 |
| ✓ | Filling price listed [roomchang-dental-hospital-deepen-14] | 2/2 |
| ✓ | Crown price listed [roomchang-dental-hospital-deepen-15] | 2/2 |
| ✓ | Implant price listed [roomchang-dental-hospital-deepen-16] | 2/2 |
| ✓ | Consultation price listed General consultation free; specialized $15-25 [roomchang-dental-hospital-deepen-17] | 2/2 |
| ✓ | X-ray / imaging price listed [roomchang-dental-hospital-deepen-18] | 2/2 |
Reputation & Reviews
17.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-26 [roomchang-dental-hospital-deepen] | 6/6 |
| ✓ | Google review volume as of 2026-08-26 [roomchang-dental-hospital-deepen] | 3/3 |
| ✓ | Review recency Most recent visible Google review ~2 months old as of 2026-08-26 [roomchang-dental-hospital-deepen] | 3/3 |
| ✓ | Clinic responds to reviews as of 2026-09-25 [roomchang-dental-hospital-deepen-23] | 2/2 |
| ✗ | No recurring complaints 3 independent reviews report a rushed, inadequate cleaning [roomchang-dental-hospital-deepen-11] | 0/2 |
| ✓ | No suspicious review patterns Histogram spread, dates spread 2024-2026, accounts with history [roomchang-dental-hospital-deepen-24] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence [roomchang-dental-hospital-deepen-12] [roomchang-dental-hospital-deepen-10] | 0/0.5 |
| ✓ | Other review platforms Has clinic profiles on WhatClinic (33 verified reviews, 5.0), Dental Departures (3 reviews, 4.9) and Trustpilot (3 reviews, 3.1). [roomchang-dental-hospital-platforms] [roomchang-dental-hospital-platforms-2] [roomchang-dental-hospital-platforms-3] | 0.5/0.5 |
Medical Infrastructure
15 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) [roomchang-dental-hospital-deepen-19] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care 24/7 phone line for urgent dental issues [roomchang-dental-hospital-deepen-20] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [roomchang-dental-hospital-deepen-21] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online enquiry form lets patients choose a treatment, branch, doctor and preferred appointment date [roomchang-dental-hospital-deepen-9] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
8 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Phnom Penh", "English speaking dentist Phnom Penh", "dental implants Phnom Penh", "emergency dentist Phnom Penh", "Phnom Penh dental clinic for expats".
| ✓ | Mentioned for: best dentist Phnom Penh [roomchang-dental-hospital-deepen-2] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Phnom Penh [roomchang-dental-hospital-deepen-3] | 1/1 |
| ✓ | Mentioned for: dental implants Phnom Penh [roomchang-dental-hospital-deepen-4] | 1/1 |
| ✓ | Mentioned for: emergency dentist Phnom Penh [roomchang-dental-hospital-deepen-5] | 1/1 |
| ✓ | Mentioned for: Phnom Penh dental clinic for expats [roomchang-dental-hospital-deepen-6] | 1/1 |
| ✓ | Structured data on website [roomchang-dental-hospital-deepen-22] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://roomchang.com/ |
|---|---|
| Phone | +855 69 811 338 |
| https://www.facebook.com/roomchangdental/ | |
| Google Maps | Map listing |
| Address | No. 4, Keo Chea (St. 184), Sangkat Phsar Thmey III, Khan Daun Penh, Phnom Penh, Cambodia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://roomchang.com/ | official website, services, English site | 2026-07-14 |
| s2 | https://kh9189.contact.page/ | address and phone | 2026-07-14 |
| roomchang-dental-hospital-deepen | https://www.google.com/maps/place/Roomchang+Dental+Hospital/@11.563… | Most recent visible review dated '2 months ago' as of 2026-08-26 | 2026-08-26 |
| roomchang-dental-hospital-deepen-2 | search:best dentist Phnom Penh | AI/search visibility scout 2026-08-26: local pack top results for 'best dentist Phnom Penh' | 2026-08-26 |
| roomchang-dental-hospital-deepen-3 | search:english speaking dentist Phnom Penh | AI/search visibility scout 2026-08-26: local pack results for 'english speaking dentist Phnom Penh' | 2026-08-26 |
| roomchang-dental-hospital-deepen-4 | search:dental implants Phnom Penh | AI/search visibility scout 2026-08-26: local pack results for 'dental implants Phnom Penh' | 2026-08-26 |
| roomchang-dental-hospital-deepen-5 | search:emergency dentist Phnom Penh | AI/search visibility scout 2026-08-26: local pack results for 'emergency dentist Phnom Penh' | 2026-08-26 |
| roomchang-dental-hospital-deepen-6 | search:dentist for expats Phnom Penh | AI/search visibility scout 2026-08-26: local pack results (multiple branches) and named in lordpenh.com expat guide for 'dentist for expats Phnom Penh' | 2026-08-26 |
| roomchang-dental-hospital-deepen-7 | https://www.roomchang.com/en/team | Team page lists doctors by name and specialization, e.g. "Dr. Heng Kyhak DDS, MSc. — Oral Surgery & Reconstruction" | 2026-09-25 |
| roomchang-dental-hospital-deepen-8 | https://www.roomchang.com/en/pricing | Price page lists per-item USD prices across examinations, fillings, crowns, implants, orthodontics and surgery | 2026-09-25 |
| roomchang-dental-hospital-deepen-9 | https://www.roomchang.com/en/contact | Contact & Appointments page enquiry form (rendered in the page script) has the fields "Treatment Needed", "Preferred Branch", "Preferred Doctor" and "Preferred Appointment Date" besides name, email, phone and country | 2026-09-25 |
| roomchang-dental-hospital-deepen-10 | https://www.roomchang.com/en | No tripadvisor.com link on the clinic site (home, contact, pricing and team pages checked on 2026-09-25) | 2026-09-25 |
| roomchang-dental-hospital-deepen-11 | https://www.google.com/maps?cid=10914600565851345441&hl=en | Most Tay (2025-05-30): "not really clean...so many blood after cleaning...super fast"; Will (2026-02-24, 3 stars): "The cleaning itself lasted ten minutes"; Joseph Schmidt (2026-09-16): "$35 for 5-8 minutes of work...felt incomplete...essentially a very quick surface brushing" | 2026-09-25 |
| roomchang-dental-hospital-deepen-12 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Roomchan… | TripAdvisor search for "Roomchang Dental" on 2026-09-25 returned 12 results (dental museums and a stadium in the US, a clinic in Nha Trang, hotels); none is this clinic | 2026-09-25 |
| roomchang-dental-hospital-deepen-13 | https://www.roomchang.com/en/pricing | "Cleaning & Polishing with General Dentist (Normal) $25.00" up to "$50.00" for senior dentist heavy case | 2026-09-25 |
| roomchang-dental-hospital-deepen-14 | https://www.roomchang.com/en/pricing | "Composite Filling (First Surface) $35.00" | 2026-09-25 |
| roomchang-dental-hospital-deepen-15 | https://www.roomchang.com/en/pricing | "Zirconium Crown $600.00" | 2026-09-25 |
| roomchang-dental-hospital-deepen-16 | https://www.roomchang.com/en/pricing | "myplant two Implant (Made in Germany) $1,200.00" | 2026-09-25 |
| roomchang-dental-hospital-deepen-17 | https://www.roomchang.com/en/pricing | "General Examination / Consultation / Treatment Plan Free" | 2026-09-25 |
| roomchang-dental-hospital-deepen-18 | https://www.roomchang.com/en/pricing | "X-Ray Periapical / Bitewing $8.00" | 2026-09-25 |
| roomchang-dental-hospital-deepen-19 | https://www.roomchang.com/en/pricing | "3D CBCT (Cone Beam Computerized Tomography) $125.00" | 2026-09-25 |
| roomchang-dental-hospital-deepen-20 | https://www.roomchang.com/en/contact | "For urgent enquiries, call us directly — we have a 24/7 line", second phone number marked "(24/7)" | 2026-09-25 |
| roomchang-dental-hospital-deepen-21 | https://www.roomchang.com/en/contact | WhatsApp link https://wa.me/85569811338 present in the page HTML | 2026-09-25 |
| roomchang-dental-hospital-deepen-22 | https://www.roomchang.com/en | JSON-LD on site pages includes Dentist and MedicalOrganization/MedicalBusiness entity types | 2026-09-25 |
| roomchang-dental-hospital-deepen-23 | https://www.google.com/maps?cid=10914600565851345441&hl=en | Owner reply to Daniella O'Connor (2026-09-23): "Dear Ms. Daniella, Thank you so much for your kind review!..." | 2026-09-25 |
| roomchang-dental-hospital-deepen-24 | https://www.google.com/maps?cid=10914600565851345441&hl=en | Histogram 1*26/2*5/3*9/4*49/5*760 of 849 (89.5% 5-star); reviewed dates span 2024-09 to 2026-09 with no cluster; reviewers include Local Guides with dozens of reviews | 2026-09-25 |
| roomchang-dental-hospital-platforms | https://www.whatclinic.com/dentists/cambodia/phnom-penh/roomchang-d… | WhatClinic clinic profile "Roomchang Dental Hospital", 4 Street 184, Sangkat Phsar Thmey 3, Khan Daun Penh, Phnom Penh: 33 verified patient reviews, 5.0; ServiceScore "Excellent" from 243 interactions (checked 2026-10-01) | 2026-10-01 |
| roomchang-dental-hospital-platforms-2 | https://www.dentaldepartures.com/dentist/roomchang-dental-hospital | Dental Departures clinic profile "Roomchang Dental Hospital", No. 4, Street 184, Sangkat Phsar Thmey 3, Phnom Penh: 3 patient reviews, 4.9 (newest from 2019) (checked 2026-10-01) | 2026-10-01 |
| roomchang-dental-hospital-platforms-3 | https://www.trustpilot.com/review/roomchang.com | Trustpilot company page "Roomchang Dental Hospital" (roomchang.com; #4 Street 184, Phnom Penh, +855 69 811 338): 3 reviews, TrustScore 3.1 ("Average") (checked 2026-10-01) | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-09-25 | Re-read on 2026-09-25: the clinic's price list, team and contact pages, plus its Google listing (newest, lowest-rated and most relevant reviews). Recorded: a full published price list with cleaning, filling, crown, implant, consultation and X-ray prices; CBCT scanning; a 24/7 phone line for urgent issues; a WhatsApp contact; named dentists with specializations; structured business data on the site; an online enquiry form where patients choose a treatment, doctor and preferred appointment date. Three reviews independently describe a rushed teeth-cleaning; no signs of manipulated reviews. Google listing: 4.8 from 849 reviews, newest 2026-09-23, with active owner replies. Not found: a TripAdvisor profile. |
| 2026-08-26 | Deepen 2026-08-26: rechecked website/contacts/Google reputation on live Maps listing (rating 4.3->4.8, reviews 70->843 vs 2026-07-14 smilejet-sourced figures; large but plausible for Cambodia's largest private dental hospital); added review-recency and 5-query visibility scout (present in all 5, including a named mention in an independent expat guide for the 'expats' query); added lordpenh.com and expatlifecambodia.com and thewellfrog.com as independent external sources naming the clinic with concrete facts (ISO 9001 cert since 2008, pricing bands, 5 branches); cited previously-uncited kh9189.contact.page (address) and smilejet.app (other-platform listing). |
A question or a correction?
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