Pachem Dental Clinic
According to our open methodology, this clinic scored 68.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #6 of 17 ranked clinics · Last checked: 26 August 2026
68.3/100
Positions by Rating Profile
- Overall Transparency & Trust#668.3/100
- Best for Expats#767/100
- Best for Dental Implants#765/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#846.1/100
- Best English-speaking Clinics#571/100
- Best for Families / Children#474.4/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/GA info found on pachemdental.com or web search
Summary
Pachem Dental Clinic operates multiple branches in Phnom Penh (Norodom, Sorya, Kampuchea Krom) in collaboration with a Japanese dental group, ISO-accredited. Offers general and cosmetic dentistry and implants; serves local and international patients.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 16.5 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed About 30 named dentists listed [pachem-dental-clinic-deepen-7] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price figures on any page of the site [pachem-dental-clinic-deepen-8] | 0/3 |
| ✗ | Cleaning price listed [pachem-dental-clinic-deepen-16] | 0/2 |
| ✗ | Filling price listed [pachem-dental-clinic-deepen-17] | 0/2 |
| ✗ | Crown price listed [pachem-dental-clinic-deepen-18] | 0/2 |
| ✗ | Implant price listed [pachem-dental-clinic-deepen-9] | 0/2 |
| ✗ | Consultation price listed [pachem-dental-clinic-deepen-19] | 0/2 |
| ✗ | X-ray / imaging price listed [pachem-dental-clinic-deepen-20] | 0/2 |
Reputation & Reviews
16.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-26 (Norodom branch) [pachem-dental-clinic-deepen] | 6/6 |
| ◐ | Google review volume as of 2026-08-26 (Norodom branch) [pachem-dental-clinic-deepen] | 2.5/3 |
| ✓ | Review recency as of 2026-09-25 [pachem-dental-clinic-deepen-25] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 8 of the 10 reviews read carry an owner reply, 5 of them to reviews from the last 12 months; the latest reply is dated 2026-09-29 (to a review of 2026-09-29). [pachem-dental-clinic-deepen-27] [pachem-dental-clinic-deepen-26] | 2/2 |
| ✗ | No recurring complaints 3 independent reviews report pain/treatment not resolving [pachem-dental-clinic-deepen-14] | 0/2 |
| ✓ | No suspicious review patterns The 10 Google reviews read (dated 2019-02-27 to 2026-09-29, from accounts with 1–49 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 8 / 2★ 2 / 3★ 4 / 4★ 20 / 5★ 445. [pachem-dental-clinic-deepen-27] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence [pachem-dental-clinic-deepen-15] [pachem-dental-clinic-deepen-10] | 0/0.5 |
| ✗ | Other review platforms No profile on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-01). [pachem-dental-clinic-platforms] [pachem-dental-clinic-platforms-2] [pachem-dental-clinic-platforms-3] [pachem-dental-clinic-platforms-4] | 0/0.5 |
Medical Infrastructure
13.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [pachem-dental-clinic-deepen-21] | 2/2 |
| ✓ | CBCT (3D imaging) CBCT named among the clinic's treatment-planning technology [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [pachem-dental-clinic-deepen-22] | 2/2 |
| ✓ | Oral surgery [pachem-dental-clinic-deepen-12] | 2/2 |
| ✓ | Pediatric dentistry Orthodontic treatment is offered for children [pachem-dental-clinic-deepen-11] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
7 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [pachem-dental-clinic-deepen-23] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Dedicated appointment page with a date picker [pachem-dental-clinic-deepen-13] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
4.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Phnom Penh", "English speaking dentist Phnom Penh", "dental implants Phnom Penh", "emergency dentist Phnom Penh", "Phnom Penh dental clinic for expats".
| ✗ | Mentioned for: best dentist Phnom Penh [pachem-dental-clinic-deepen-2] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Phnom Penh [pachem-dental-clinic-deepen-3] | 0/1 |
| ✓ | Mentioned for: dental implants Phnom Penh [pachem-dental-clinic-deepen-4] | 1/1 |
| ✓ | Mentioned for: emergency dentist Phnom Penh [pachem-dental-clinic-deepen-5] | 1/1 |
| ✓ | Mentioned for: Phnom Penh dental clinic for expats [pachem-dental-clinic-deepen-6] | 1/1 |
| ✗ | Structured data on website Only generic page-type JSON-LD across the site [pachem-dental-clinic-deepen-24] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | http://www.pachemdental.com/ |
|---|---|
| Phone | +855 17 300 300 |
| https://www.facebook.com/pachemdentalclinic/ | |
| Google Maps | Map listing |
| Address | No. 170ABC, Preah Norodom Blvd (41), Phnom Penh, Cambodia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | http://www.pachemdental.com/ | Home page, Aesthetic Dentistry: "Our aesthetic dentists and digital dental lab technicians are waiting to serve you with the perfect treatment planning, CBCT, InTra-oral scanner, and CaD/cam technology" | 2026-09-25 |
| s2 | https://www.cybo.com/KH-biz/pachem-dental-clinic-sorya | address | 2026-07-14 |
| pachem-dental-clinic-deepen | https://www.google.com/maps/place/Pachem+Dental+Clinic+(Norodom+Bra… | Google rating 4.9 (457 reviews) as of 2026-08-26 | 2026-08-26 |
| pachem-dental-clinic-deepen-2 | search:best dentist Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| pachem-dental-clinic-deepen-3 | search:english speaking dentist Phnom Penh | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| pachem-dental-clinic-deepen-4 | search:dental implants Phnom Penh | AI/search visibility scout 2026-08-26: local pack result (Norodom Branch) for 'dental implants Phnom Penh' | 2026-08-26 |
| pachem-dental-clinic-deepen-5 | search:emergency dentist Phnom Penh | AI/search visibility scout 2026-08-26: local pack results (Norodom + Kampuchea Krom branches) for 'emergency dentist Phnom Penh' | 2026-08-26 |
| pachem-dental-clinic-deepen-6 | search:dentist for expats Phnom Penh | AI/search visibility scout 2026-08-26: appeared in Google image-pack results for 'dentist for expats Phnom Penh' (caption 'Pachem Dental Clinic - Top Dental Care in Cambodia'); not in the local pack/organic list | 2026-08-26 |
| pachem-dental-clinic-deepen-7 | http://www.pachemdental.com/dentists/ | Dentists page and per-service booking form list ~30 named doctors, e.g. "Dr. Chey Sochenda", "Dr. Anand Marya" | 2026-09-25 |
| pachem-dental-clinic-deepen-8 | http://www.pachemdental.com/services/ | The page sitemap (67 URLs) has no price or fee page; home, services overview, eleven service pages (X-ray, implantology, orthodontics, preventive, restorative, aesthetic, prosthodontic, endodontic, periodontal, screening), dental-treatment-abroad, dental-tourism, why-choose-Pachem, book-appointment and contact pages carry no dollar figures | 2026-09-25 |
| pachem-dental-clinic-deepen-9 | http://www.pachemdental.com/services/implantology/ | Implantology page describes the procedure with no price figure | 2026-09-25 |
| pachem-dental-clinic-deepen-10 | http://www.pachemdental.com/services/x-ray/ | No tripadvisor.com link on the clinic site (home, services and 14 service/info pages checked on 2026-09-25) | 2026-09-25 |
| pachem-dental-clinic-deepen-11 | http://www.pachemdental.com/services/orthodontic-treatment/ | Orthodontic Treatment page: "Let Pachem's orthodontists help you or your children achieve a straighter and healthier smile"; the Preventive Dentistry page adds that preventive care "is essential from childhood" | 2026-09-25 |
| pachem-dental-clinic-deepen-12 | http://www.pachemdental.com/services/oral-surgery/ | "Dentists recommend people with impacted wisdom teeth have them surgically removed" | 2026-09-25 |
| pachem-dental-clinic-deepen-13 | http://www.pachemdental.com/appointment/ | Booking form includes an "AppointmentDate" field using a datetimepicker widget (walcf7-datetimepicker) | 2026-09-25 |
| pachem-dental-clinic-deepen-14 | https://www.google.com/maps?cid=15803015806521167330&hl=en | Truong Giang: "tooth still aching, no improvement at all"; Andy Zhou: "my tooth is still has toothache"; Shin Matsumoto: "pain increased and my tooth began to wobble...went 4 times...never got better" | 2026-09-25 |
| pachem-dental-clinic-deepen-15 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Pachem%2… | TripAdvisor search for "Pachem Dental" on 2026-09-25 returned 12 results (dental museums and a stadium in the US, a clinic in Nha Trang, hotels); none is this clinic | 2026-09-25 |
| pachem-dental-clinic-deepen-16 | http://www.pachemdental.com/services/ | Same 8 pages checked for prices, no cleaning price found | 2026-09-25 |
| pachem-dental-clinic-deepen-17 | http://www.pachemdental.com/services/ | Same 8 pages checked for prices, no filling price found | 2026-09-25 |
| pachem-dental-clinic-deepen-18 | http://www.pachemdental.com/services/ | Same 8 pages checked for prices, no crown price found | 2026-09-25 |
| pachem-dental-clinic-deepen-19 | http://www.pachemdental.com/services/ | Same 8 pages checked for prices, no consultation price found | 2026-09-25 |
| pachem-dental-clinic-deepen-20 | http://www.pachemdental.com/services/x-ray/ | X-ray page describes the service with no price figure | 2026-09-25 |
| pachem-dental-clinic-deepen-21 | http://www.pachemdental.com/services/x-ray/ | Dedicated X-ray service page describing the clinic's own X-ray diagnostics | 2026-09-25 |
| pachem-dental-clinic-deepen-22 | http://www.pachemdental.com/services/orthodontic-treatment/ | Dedicated Orthodontic Treatment service page | 2026-09-25 |
| pachem-dental-clinic-deepen-23 | http://www.pachemdental.com/services/ | Header shows "Telegram Whatsapp" and a wa.me link is present in the raw page HTML | 2026-09-25 |
| pachem-dental-clinic-deepen-24 | http://www.pachemdental.com/ | JSON-LD on the home page and 15 service/info pages is only WebPage, ReadAction, ImageObject, BreadcrumbList and WebSite types - no Dentist/MedicalBusiness/LocalBusiness/Organization entity | 2026-09-25 |
| pachem-dental-clinic-deepen-25 | https://www.google.com/maps?cid=15803015806521167330&hl=en | Newest review dated 2026-09-24 | 2026-09-25 |
| pachem-dental-clinic-deepen-26 | https://www.google.com/maps?cid=15803015806521167330&hl=en | Owner reply to Laiheang hong (2026-09-24): "Thank you for the great review! We're appreciated your feedback..." | 2026-09-25 |
| pachem-dental-clinic-platforms | https://www.whatclinic.com/dentists/cambodia/phnom-penh | WhatClinic: its Phnom Penh dentist directory read page by page (3 pages, all 27 clinics it lists) and checked against its clinic-profile sitemaps (30 Phnom Penh profiles) and a direct profile address for the clinic's name — no profile of this clinic (checked 2026-10-01) | 2026-10-01 |
| pachem-dental-clinic-platforms-2 | https://www.dentaldepartures.com/ | Dental Departures: its clinic search for Phnom Penh and for Cambodia returns a single clinic, Roomchang Dental Hospital — not this clinic (checked 2026-10-01) | 2026-10-01 |
| pachem-dental-clinic-platforms-3 | https://bookimed.com/clinics/country=cambodia/ | Bookimed: its Cambodia clinic listing returns "410 - Page removed", and none of the 2,127 clinic pages in its clinic sitemap is in Cambodia (checked 2026-10-01) | 2026-10-01 |
| pachem-dental-clinic-platforms-4 | https://www.trustpilot.com/review/pachemdental.com | Trustpilot: no company page for pachemdental.com (checked 2026-10-01) | 2026-10-01 |
| pachem-dental-clinic-deepen-27 | https://www.google.com/maps?cid=15803015806521167330&hl=en | Google listing "Pachem Dental Clinic (Norodom Branch)" (Dental clinic), read 2026-10-05 in two review orders (the five lowest-rated and the five newest): rated 4.9 from 479 reviews (1★ 8 / 2★ 2 / 3★ 4 / 4★ 20 / 5★ 445); 10 distinct reviews read, dated 2019-02-27 to 2026-09-29, 8 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no sign of manipulated reviews. |
| 2026-10-01 | Reviews on other platforms re-checked: no profile on WhatClinic, Dental Departures, Bookimed or Trustpilot; the directory page cited earlier only repeated the clinic's Google reviews, so this is now marked no. |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's home page, services overview and service pages (X-ray, implantology, orthodontics, preventive, restorative, aesthetic, prosthodontic, endodontic, periodontal, screening), dental-tourism pages, appointment and contact pages, and its Google listing. Recorded: about 30 named dentists; a dedicated X-ray service and CBCT among its treatment-planning technology; orthodontics (including for children) and oral surgery offered; WhatsApp/Telegram contact; genuine date-based online booking; no price figures on any page of the site. No business-entity structured data on the site. Google listing: newest review 2026-09-24, active owner replies; three independent reviews describe pain that did not resolve after treatment. Not found: a TripAdvisor profile. |
| 2026-08-26 | Deepen 2026-08-26: rechecked live website (pachemdental.com), which shows current phone 017 300 300 / 070 300 800, matching Google Maps' Norodom-branch listing (+855 17 300 300) rather than the previously-stored +855 23 990 666 - phone updated. Rating/reviews updated 4.8/47 -> 4.9/457 per live Maps listing. Added dentist names (Dr. Tauseef Mohsin, Dr. Anand Marya, Dr. Noem Bunthouen, Dr. Keo Sovann) from the live site. Visibility scout: appears for implants and emergency queries (local pack), and in the image pack for the expats query. Attempted to reach uncited source s2 (cybo.com), which did not respond to verification today and could not be confirmed either way; left unresolved rather than guess. Cited s3 (smilejet.app) under onOtherPlatforms. |
A question or a correction?
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